FAQ
Do I need to attend every online webinar ?
No, you are not required to attend each live online class. You are required to attend at least 50% of the live sessions and your attendance is recorded at each session. You are also required to keep up with all the class work and self-study activities allocated within each session. All of the online classes are recorded and posted on the LMS for students to watch at their next available time.
What if I am never available for the online classes ?
You are welcome to discuss with the trainer what study options would be the best fit for your personal responsibilities. You may wish to consider a traineeship to complete your study if you are working within the industry already.
How do I apply for RPL?
How do I apply for credit?
How much does it cost to study the CHC50121 – Diploma of Early Childhood Education and Care?
The annual fee for this course is $16,000
There are no other additional costs.
When and how do I pay?
Fees are payable per unit of competency prior to commencement of each unit. Learners may negotiate payment plans if required.
Payment methods include: Visa, MasterCard or direct deposit.
For learners/services supported through subsidised funding, an invoice will be generated on enrolment and is payable on commencement unless a payment plan has been negotiated prior to commencement.
The RTO may discontinue training if the fee is not paid as required.
Can I get a refund?
Yes – If you give notice to cancel your enrolment more than 10 days prior to the commencement of a program you will be entitled to a full (100%) refund of fees paid. If you give notice to cancel your enrolment less than 10 days prior to the commencement of a program you will be entitled to a 75% refund of fees paid. The 25% retained by the RTO is required to cover the costs of staff and resources which will have already been committed based on the initial intention to undertake the training.
If you give notice to cancel your enrolment after a training program has commenced, you will not be entitled to a refund of fees. If for any reason Connected Training is unable to fulfill its service agreement with a learner/service, a refund will occur for the proportion of fees paid for services not delivered.
If entitled to a refund, how do I get a refund?
To obtain a refund you are required to give written notice to cancel your enrolment and complete a Refund Request Form. Where refunds are approved, the refund payment will be paid via electronic funds transfer using the authorised bank account nominated by you.
Are my fees protected in case I need a refund?
Yes – Connected Training acknowledges that it has a responsibility to protect the fees paid by learners/services. To meet this need, we only accept payment of no more than $1,500 from each learner prior to the commencement of the course. Each subsequent payment to be paid will not exceed $1,500. The subsequent payments are based on the costs of your training and assessment which is yet to be delivered. If the cost of the course is less than $1,500, the full amount will be requested before the program commences (payment plans may be negotiated).
Do I pay GST in my tuition fees?
No – GST is exempt under section 38-85 GSTR 2003/1 Goods and Services Tax, tax ruling. The ruling explains the supply of a course for ‘professional or trade course’ is a GST-free education course.
Have any questions?